“Talk To McMillin” Offers the Ultimate in Customer Service

Building a new home can be an overwhelming task.  There are many details involved, many steps to the process and ongoing communication between buyer and builder.  McMillin Homes meets the important need of providing top notch communication with customers using a unique feature of the McMillin homes website…”TalktoMcMillin.com.”

First time users simply log into the TalkToMcMillin.com system with their customer ID number and password given to them as part of the Sales Forms package.  Once a new home customer has logged in and set up their account with the site the tools and helpful features will put many of the home building details and answers to many of your questions right at the tips of your fingers.

Within the TalkToMcMillin.com site buyers can:

  • Track the progress of your home as it is being built
  • Submit customer service and warranty requests
  • Communicate with your sales counselors and McMillin department managers
  • View documents related to your home
  • Register your email address and update account information
  • Register to be reminded about key home maintenance dates

Each of these is an important piece of the home building process and having access to them all in one place makes life easier for everyone involved.

Ever ended up nearly pulling your hair out trying to find just the right form for documentation purposes?  Having electronic access to the documents related to your home building process saves you time and frustration by having all of the documents you may need together in one place.

Possibly the most popular feature of TalkToMcmillin.com is the ability to register for reminders of home maintenance dates.  Once your new home is complete, many builders hand over the keys and send you on your way.  This site allows you to receive continued updates on what needs to be done to keep your new home in great shape.  Life is busy and having those little reminders to help your home last for years to come is a step by the builder above and beyond simply building your home.

When considering home building companies, often it’s the little details that push a buyer one way or another in choosing a builder.  The TalkToMcmilin.com system is one of those factors that might be just what you need to make your building experience complete!

 

Tagged in : Home Maintenance   Customer Service